HOW TO BOOK
Firstly, it is essential that we understand all your requirements for your holiday, this way, if you need assistance, we can quickly and accurately provide you with suitable options.
Providing us with the information below will ensure our website and or our team deliver your ideal accommodation and services.
For inspiration, you can just explore the villas through the villas tab or specialty villas section or, follow Step 1
Follow the info tabs and enter your desired destination, Bali, Lombok, etc.
Select your ideal location or specific requirement, Hotel, Villa, Wedding, beachfront etc.
Type in your holiday dates, arrival and departure
Then list the number of bedrooms you require
Select ‘Search Now’. All the available villas and or hotels will be at your fingertips.
If you need that personal contact when booking your holiday Select the ‘Booking Assistance’ tab, fill in your details and we will be in touch within the hr to assist you.
Step 1 Repeat above & or
Select the ‘Booking Assistance’ tab, fill in your details and we will be in touch within the hr to assist you.
Once your accommodation has been selected and confirmed, we will require a deposit to secure the accommodation for your required dates.
Don’t forget, check the ‘On Sale’ tab and ‘Services’ tab for promos and extras to really finish off your dream holiday.
Our team personally inspect the villas on our website to make sure they offer a certain level of services, the villa actually appears the same as the images online and basically you know you are getting exactly what you pay for. We also handle the communication and our staff speak English and the local languages so there is no miscommunication which can happen when booking a villa online and overseas.
We will reply to you within 24 hours regarding property questions. You can even call us and we can answer any additional questions you may have and organise other services you require. Our villa specialists know each property well and can help you choose the one that best matches your requirements. If your choice is not available, we will suggest alternatives.
Our rates are the same as if you go direct however you can be assured that everything will run smoothly for your holiday. Plus we offer a secure online payment. People shop around but keep in mind to talk to us as our prices will never be beaten!
Once we have verified availability with the villa and you are sure of your choice we will send you an invoice, which outlines all the inclusions of your villa and any other important information about the villa you’ve chosen. Our villas require a deposit at the time of booking (50% of the total) and payment of the balance 60 days prior to your arrival. We have two payment options available: you can pay with any major credit card through PayPal; which is a secure credit card online payment method or via International bank transfer.
After payment is received our concierge team will confirm your reservation and ensure everything is ready for your arrival. All of the villas include return airport transfers for guests arriving and departing on the same flights (minimum 4 night stay required), Wi-Fi and housekeeping staff. Breakfast daily is included for some villas and for the full villa inclusions please check the individual villa profile. You can also read more about the services the villas offer here.
In addition to arranging complimentary airport transfers, we will be happy to organize any special services required. For example we can help plan, transportation to and around your villa, a personal chef, babysitter, children’s equipment, entertainment, restaurant bookings and other ‘must haves’ during your stay.